Pat Stephens, VP of sales at Nutrislice, shares insights from over a decade of experience in noncommercial food service, focusing on the healthcare sector. He emphasizes the importance of transparency, trust, and user-friendly technology in enhancing customer experiences. Stephens highlights the need for effective menu management systems that integrate seamlessly with engaging content to meet customer expectations. He advocates for modernizing food service operations to create a more inviting atmosphere and improve operational efficiency. Ultimately, he stresses that the right technology can significantly transform how food service is delivered in hospitals.

Key areas covered

• Managing Multiple Disconnected Systems Creates Inefficiency
• Customer Expectations Are Evolving Faster Than Ever
• Outdated or Incompatible Hardware Undermines Guest Experience
• Transparency and Digital Connection Build Guest Trust